Legal notice
Last Updated: September 5, 2026
This Legal Notice identifies the merchant behind https://vantraa.shop (the brand VANTRAA) and explains how company names and addresses on the Site are meant to be read.
Merchant
The Site is operated by Dongyang Dija Crafts Co., Ltd.(东阳市蒂甲工艺品有限公司), a company registered in Dongyang, Jinhua, Zhejiang Province, China.
Registered / factory address:
No. 160, Huashui North Road, Jiangbei Subdistrict,
Phoenix Community, Dongyang, Jinhua, Zhejiang 322100, China
Brand
VANTRAA is the consumer brand used on the Site. It is not a separate U.S. corporation. Contracts for orders placed on the Site are with Dongyang Dija Crafts Co., Ltd.
United States line
15411 W Waddell Rd, Ste 102
Surprise, AZ 85379
United States
This line is printed for customer correspondence and authorized returns. It is not company headquarters, not a factory, and not an Arizona outbound warehouse. Do not send a return until we confirm the destination in writing.
Contact
Email: service@vantraa.shop
Phone: +1 623-788-5649
Hours: Monday – Friday, 9:00 AM – 5:00 PM MST
Typical reply: 1–2 business days
A business day is Monday through Friday except U.S. federal holidays. Arizona does not observe daylight saving time.
Policies that apply
Orders are also governed by the Privacy Policy, Shipping Policy, Return & Refund Policy, and Terms of Service posted on the Site. If this Notice and another policy seem to conflict on an address or phone number, the version with the newest “Last Updated” date controls.
Intellectual property
The VANTRAA name, product photographs, and listing copy on the Site belong to Dija or its licensors. You may view them to shop. You may not copy the catalog for your own store.
Governing law
Unless a mandatory consumer statute says otherwise, disputes connected with the Site are governed by the laws of the State of Arizona, United States.